HealthEquity Sign-up Process

Your Parking Options

If you park near where you work, or near where you board public transit you take to work, you can pay for your parking through HealthEquity, but you must be an employee of Wells Fargo to take part in this pre-tax parking payment program.

If you are not an employee, please visit the Wells Fargo Parking Administration Program website to choose a location, sign up, and pay for your parking.

Pay My Parking

This is the preferred monthly option. HealthEquity will pay your parking provider on your behalf in time for the start of each order month. This works well if you pay for a monthly parking space or permit.

The deadline to sign up for monthly payroll deductions is the 10th of the month PRIOR to your first month of parking. If you miss this deadline, you will be required to use a personal credit card to pay for your first month through the Wells Fargo Parking Administration Program website.

Step 1

Choose a parking spot through HealthEquity

Visit HealthEquity EZ Receipts Participant website to find and register for an available parking spot near your work location. You will automatically be added to a waitlist while the parking administrator checks the availability of your parking choice. If your selected space is available, you will receive an approval email from HealthEquity. If it is not available, you will have the option to choose another location or remain on the waitlist until a space opens up.

Step 2

Missed the Enrollment Deadline?

If you miss the enrollment deadline on the 10th for HealthEquity payments, please note that we will contact you for the current month’s payment through the Wells Fargo Parking Administration Program website. This is a one-time occurrence. No action is required on your part every month.

Changing Your Commuter Order

It’s as easy to manage your commuter account or make changes as it is to sign up in the first place. All it takes is just a quick visit to the HealthEquity EZ Receipts Participant website to access your commuter benefits account or a toll-free phone call.

It’s easy to make a change. Log in to your commuter account on the HealthEquity EZ Receipts Participant website, then:

Choose “Parking” and then “About This Program” from the menu. Any change or cancellation must be completed by the monthly election and cut-off deadline of the 10th. However, you are not required to participate every month.
To cancel, just click the “Modify or Cancel Order” button.
To change details such as amount, frequency, or mailing address, follow the instructions and place your order.
To change to a different type of pass or parking provider, cancel your order and start over with a new one.

You will receive email confirmation reflecting changes as well as monthly reminders. If you prefer to make changes by phone, call 877-924-3967.

Manage Your Account Online

At work, access HealthEquity through HR Services & Support > HR Tools > HealthEquity. No registration or login required. At home, visit the HealthEquity EZ Receipts Participant website. On your first visit, you’ll “Login/Register” and select “Employee Registration.”

Questions? HealthEquity makes it easy for you to get the help you need 24/7. Please call us at 877-924-3967.

Download the EZ Receipts® app. Use your smartphone to check your commuter order status, place a commuter order, cancel a commuter order or submit a pay my provider claim from anywhere. Learn more about the EZ Receipts® mobile app.